Hours And Policies

 

I recommend you call (321) 746-9246 or email emma@renaissanceskincareandspa.com to schedule an appointment, and leave a message if I don't answer. For faster response please send a Text message with your full name and request!! Thanks, Emma Lewis

I encourage you to pre-book your next appointment upon checkout. I send out a reminder Text and Email the day before your appointment.

Child Policy

We love children, but due to safety hazards present in our salon and inside my studio, such as hot wax and chemicals, we are unable to accommodate unsupervised children under the age of 18, unless they have a scheduled appointment. Anyone under the age of 18 receiving a service for the first time must have a parent or guardian present at the initial appointment to give written consent. We apologize for any inconvenience this may cause, but appreciate your understanding in this matter!


Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

We look forward to serving you! Prices and policies are subject to change without notice.